FAQs

The Quest Diagnostics Patient Portal allows users to select the same Quest Lab diagnostic tests menu that the clinician relies on. Quest Diagnostics Bill is an online portal for patients and healthcare professionals. Patients and healthcare professionals can access QuestDiagnostics and train staff to take action to improve health outcomes.

Quest-Diagnostics

Can the Quest Diagnostics Patient Portal make my lab results available to me?

In accordance with the HIPAA privacy policy, patients, designated patients, and patients’ personal advocates may receive a copy of the patient’s lab results. Patients or their personal representatives may submit their request in writing and QuestDiagnostics must provide copies to the patient within 30 days of the request, if not sooner. Patients who create a MyQuest login account, complete the privacy authorization form, and verify their identity will receive the results electronically in their account as they become available.

How much should I pay?

The amount you are responsible for depends on your insurance. Your responsibilities generally include copays, deductibles, coinsurance, and any testing services not covered by your plan.

Do I need to make an appointment with Quest Diagnostics to get tested at a Quest Diagnostic Center?

You do not need to make an appointment with Quest Diagnostics. However, we are pleased to offer online Quest Diagnostics scheduling for those who prefer a simple Quest Diagnostics appointment at a convenient location, date, and time. You can see where Quest Diagnostics appointments are offered in our online Quest Diagnostics appointment planner. You also have the option of downloading our reservation app on your smartphone.

Do I need to make an appointment with Quest Diagnostics to get tested at a Quest Diagnostic Center?

You do not need to make an appointment with Quest Diagnostics. However, we are pleased to offer online Quest Diagnostics scheduling for those who prefer a simple Quest Diagnostics appointment at a convenient location, date, and time. You can see where Quest Diagnostics appointments are offered in our online Quest Diagnostics appointment planner. You also have the option of downloading our reservation app on your smartphone.